Algone clears cloudy aquarium water, removes nitrate, and maintains all aquarium types!

Customer Support Information

Customer Support can be reached toll-free Monday thru Friday from 8:00am – 5:00pm EST at 1-877-425-4663 from the US & Canada. All others call +724-452-7590.

Send us an Email

Use our contact form on this page.

Account & Order Information

To view your account and order history please log in to your account.

Setting up an Account

Site registration / account setup with is not required. All features and articles are available to anyone. Further, registration is optional during checkout. You have the option of setting up an account or simply proceeding without account setup. No site registration is available outside the check out process.

Payment Methods

We accept Visa, MasterCard, American Express and Discover Card for all orders. You can also send a check or money order payable to “Algone Corporation” PO Box 274, Zelienople, PA 16063.

Credit cards

No Delay Shipping

All orders received before 2:00pm EST are shipped the same business day. Orders received after that ship the next business day.

International Orders

Yes! We ship worldwide. All international orders are shipped via “International Air” and usually arrive within 5 – 14 days depending on the destination. Any customs charges levied are the responsibility of the customer.

Online Ordering

You can securely order online from our order page. To finalize your order simply use the “Proceed to Checkout” link in your shopping cart and follow the instructions on screen.

Telephone Orders

You may also place your order using our toll-free number 1-877-425-4663 (US & Canada only) or 1-724-452-7590 (International).

Mail Your Order

Of course you can also mail your order to us: Algone Corporation – Post Office Box 274 – Zelienople PA 16063-0274 – USA

Please note that a personal check may require additional processing time before your order ships. Checks should be made payable to ‘Algone Corporation’.


Please call us toll-free at 1-877-425-4663 (+724-452-7590 International) for all questions regarding returns. You may also email our Customer Service Department.

Our Quality & Satisfaction Commitment

If you are not satisfied with an item, you may return it within 30 days of receiving it. Please see ‘Returns’ above before sending back your item.

Your Privacy

All information you provide us with when ordering is kept in strict confidence. We do not sell or share our customers personal information (Privacy Policy).

Still Have Questions?

Visit our ‘Frequently Asked Questions‘ page.